One rule of thumb that I firmly believe in is:
It's all about presentation. This can be applied to absolutely anything, not just for a business, but your report in school, invitations, how you display photographs, etc. In this case, it's the New Patient Welcome Packet that was created for Dr. Ned Windmiller and Dr. Carissa Knutson. When you remove the brochure from the chocolate colored envelope the cover feels like suede, and very luxurious to the touch. The content is very informative, from services offered, about the dentists, to testimonials and payment plans. In the back of the brochure are forms that people usually fill out upon arrival. These are mailed to the patient to fill out at their leisure, to be brought in at their first visit. There is also an impressive DVD showcasing Before & After Smiles of Drs. Windmiller & Knutson's patients.
Their office is in Stillwater, Minnesota and has recently been remodeled, offering a gorgeous setting that is nearly spa-like. You forget you are there to see the dentist when you are offered a bottled water upon arrival and are given a hand massage once seated in the dental chair. It's a very comfortable place to go for the dentist, which is hard to find. The words comfortable and dentist aren't usually used in the same sentence! Some might think I am a bit biased considering Ned Windmiller is indeed my father, but I am treated like everyone else there, and the customer service is phenomenal. If you are interested in learning more,
please click here and I will send you a new patient packet, I am sure you will not only be impressed by the packet itself, but the services that are offered inside.
